Frequently asked questions
We offer refunds for all products returned within 30 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us.
All refunds will be processed to the original method of payment.
To return your product, you should mail your product to: 6 Hughes Suite 100, Irvine, CA, 92618, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please contact us if you wish to cancel or amend your order. Although we cannot guarantee this, we will happily do our best for any orders that have not already been processed.
We are pleased to prepare all online orders for gifting, with the inclusion of a complimentary Perfectly Healthy cotton bag and an optional gift message to accompany.
If your online order is intended for gifting, please send us an email at firstname.lastname@example.org.
Where I should email for help?